 | Dicky is the Co-founder and Executive Director of High Impact Management Consulting Limited. Since started his consulting career in 1996, he has been assisting a broad portfolio of organizations from government offices, business entities, educational institutions, trade association to NGOs in strategic planning, process reengineering, productivity and service improvement, Baldrige assessment, management development and change facilitators development. He is a veteran consultant in driving organization transformation, through nurturing internal change agents, mass communication and cultural change programs. Dicky is a pioneer in introducing the world acclaimed Malcolm Baldrige Model of Performance Excellence to local business organizations, government offices and human service sector to assess and enhance their management systems. Three of his clients, under his facilitation, successfully applied Baldrige Self-Assessment to continuously fortify their organization performance, and they subsequently applied for the Hong Kong Management Association Quality Award. One of them won the Overall Winner, while the other two won the Bronze Award and Certificate of Merit in various years. Dicky is also a specialist and advocate in putting Outcome Measurement into practice for local non-profit organizations. He is also committed to serve the community through acting as the Honourable Advisor of a local NGO, and serving as the President of a professional institute.
Being visionary and global minded, Dicky is able to inspire clients to formulate their vision and strategic plans, and coach them to realize their desired goals.
Dicky can refine knowledge and methodologies to fit local situations, thus benefiting clients with smoother implementation and better results.
On the training side, Dicky is a systematic and vibrant trainer. With his direct and humourous style, he can facilitate participants to learn and absorb ideas structurally. Blended with interaction, games, and live examples, his training sessions are informative yet enjoyable. |